Have questions about sizing for your family? Need to check on your order status? Looking for help choosing your next family matching outfit?
We’re here to help make your family coordination simple and special. Our customer care team in the United States is ready to assist you and typically responds within one business day.
Quick Contact Options
Email: [email protected]
(Our preferred method for order-related inquiries — please include your order number)
Phone: +1 (307) 218-0378
(For urgent matters or immediate assistance)
Response Time: We aim to reply to all messages within 24 business hours during our regular work week.
Our Business Location
Family Matching Outfits
30 North Gould Street
Sheridan, WY 82801
United States
Before You Contact Us
Many common questions are already answered in our help sections:
🔍 Order & Shipping Questions – Shipping times, carriers, and delivery estimates
👕 Terms & Conditions – Our store policies and terms of use
🔄 Returns & Exchanges – Easy returns for damaged or incorrect items
🔒 Privacy Policy – How we collect, use, and protect your data
Follow Our Family Style Journey
Get daily inspiration, styling tips, and see real families in our matching outfits:
📷 Instagram – Family outfit inspiration and new arrivals
👍 Facebook – Family photos and community
📌 Pinterest – Outfit ideas and seasonal themes
Tag us in your photos for a chance to be featured.
When We’re Available
Customer Support Hours (Mountain Time):
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed for family time
Emails received outside these hours will be answered the next business day.
A Note About Timing: As a small business focused on quality family apparel, we appreciate your patience. During peak seasons such as holidays, back-to-school, and family reunion season, response times may be slightly longer, but we promise to reply to every message.
Thank you for choosing Family Matching Outfits — where your family’s style meets our family’s dedication.
Follow along for styling tips, new arrivals, and family inspiration:
Instagram | Facebook | Pinterest