Have questions about sizing for your family? Need to check on your order status? Want suggestions for your next matching family outfit?
We’re here to help make your family coordination simple and special. Our customer care team, based in the United States, is ready to assist you and typically responds within one business day.
Quick Contact Options
Email: [email protected]
(Our preferred method for order-related inquiries – please include your order number)
Phone: +1 (307) 218-0378
(For urgent matters or immediate assistance)
Response Time: We aim to reply to all messages within 24 business hours during our regular work week.
Our Business Location
Family Matching Clothes LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Please note: This is our registered business address. For returns or exchanges, please wait for specific shipping instructions from our support team, as our fulfillment centers are located elsewhere.
Before You Contact Us
Many common questions are already answered in our help sections:
🔍 Order & Shipping Questions – Track your package or check shipping times
👕 Sizing & Fit Guide – Find the right size for every family member
🔄 Returns & Exchanges – Review our policy for damaged or incorrect items
📦 Production Time – Learn about our made-to-order process
Check our FAQ page for detailed information on these topics and more.
Follow Our Family Style Journey
Get daily inspiration, styling tips, and see real families in our matching outfits:
📷 Instagram – #FamilyMatchingClothes
👍 Facebook – Family photos and community
📌 Pinterest – Outfit ideas and seasonal themes
Tag us in your photos for a chance to be featured!
When We’re Available
Customer Support Hours (Mountain Time):
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed for family time
Emails received outside these hours will be addressed the next business day.
A Note About Timing: As a small business focused on quality family apparel, we appreciate your patience. During peak seasons (holidays, back-to-school, family reunion season) response times may be slightly longer, but we promise to get back to every message.
Thank you for choosing Family Matching Clothes – where your family’s style meets our family’s dedication.