Family comes first — and so does your satisfaction. At Family Matching Outfits, we stand behind every matching set. If something isn’t right, we’ll make it right.
Our Promise
Orders can be returned or exchanged within 60 days of delivery. Email [email protected] for full refund or replacement.
Damaged or Wrong Item?
If damaged, misprinted, or incorrect — 100% our responsibility.
- Email us within 60 days with order # + photos
- Free prepaid return label + full replacement/refund
Size or Style Change?
Need different size/style? Contact us — we’ll swap it fast.
Shipping & Fees
- No restocking fees
- Our error: Free return shipping
How to Return
Don’t ship without approval. Email us first for return address and instructions. Refunds processed in 5–10 business days.
Cancellations
Within 2 hours of purchase. After: use 60-day returns.
Questions?
[email protected]
Reply in 24 business hours, Mon-Fri
Last updated: April, 2026